Privacy
Privacy & cookies
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This notice explains how GS Electrical, based in Southampton, Hampshire, handles website enquiries and related calls or emails. GS Electrical is responsible for deciding how this information is used (the data controller). For privacy questions, email g.stojovski@yahoo.com or call 07576 959 958.
Information we receive
The enquiry form asks for your name, email address, selected service and message. A phone number and postcode are optional. We need the required fields to understand your enquiry and reply; if you prefer, you can call or email instead. Please only include information relevant to the job, and avoid sensitive personal information.
We also receive the information you choose to share by phone or email. Our hosting and form providers may process technical information such as your IP address, browser information and request time to deliver the website and filter spam.
Why we use it and our lawful bases
When you ask us about work for yourself, we use the information to discuss your requirements, prepare a quote and arrange a visit. Our lawful basis is taking steps at your request before entering into a contract, and performing that contract if you proceed.
For other enquiries, including enquiries on behalf of a business, we rely on our legitimate interests in responding to messages and running our business. We also have a legitimate interest in keeping the website secure and preventing spam. Where business records must be kept by law, we rely on legal obligations.
We do not sell enquiry details or use the form to sign you up for marketing.
Who handles your information
Netlify hosts this website and processes the contact form, including automated spam filtering. Submissions are stored in the Netlify Forms dashboard; email notifications can also send their contents to our business inbox. Our published contact address uses Yahoo Mail, so messages and replies are also handled by Yahoo. Enquiry information is not published on the website.
These providers may process information outside the UK, including in the United States. Their published terms explain the transfer safeguards they use, including standard contractual clauses and applicable UK transfer provisions. See Netlify’s data protection information and processing agreement and Yahoo’s privacy policy. You can contact us for more information about how your enquiry is handled.
How long information is kept
Enquiry details are needed while we deal with your request and any related follow-up. Once an enquiry is closed, retention depends on whether work goes ahead and whether the details are still needed for related correspondence, a complaint or a legal claim. If you become a customer, relevant records may need to be kept for accounting, legal or warranty purposes.
Our retention rule is to keep enquiry information only while it is needed for these purposes, and to remove information no longer needed from both Netlify Forms and our email records. The form does not automatically delete submissions after a set period. Contact us if you would like to know what we still hold about your enquiry or request deletion.
Cookies, analytics and automated decisions
This website does not set cookies or use browser storage, advertising trackers, analytics scripts or third-party embedded content. There are no optional cookies to accept or reject. If this changes, we will update this notice and ask for consent where required.
Spam filtering may automatically reject suspected spam. We do not use enquiry details for profiling or decisions that have legal or similarly significant effects on you. If you think a genuine message has been filtered, please call or email us.
Your rights and complaints
Depending on the circumstances, you can ask to access, correct or delete your personal information, restrict its use, object to processing based on legitimate interests, or receive a portable copy where that right applies. These rights are subject to legal conditions; for example, some records may need to be retained to meet a legal obligation.
To make a request or raise a concern, email g.stojovski@yahoo.com. We normally have one month to respond to a rights request. You can also complain to the UK’s Information Commissioner’s Office through its complaints service.
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